News

2017 Chapter Member Needs Survey – Email Notice from ACHE Begins May 8

The 2017 Chapter Member Needs Survey will be sent May 8–26 via email to all ACHE members who have been chapter members for more than one year. The survey was developed and will be administered by ACHE’s Division of Member Services, Research. Results will be available by September and shared at the Chapter Leaders Conference, Sept. 18–19 in Rosemont, Ill.

The 2017 survey asks about your familiarity and satisfaction with your chapter and also focuses on the chapter’s events and volunteer opportunities.

As your chapter president, I encourage you to respond to the survey so the results are as representative as possible. Based on our members’ participation for 2016 the results were greatly appreciated. Please take the time to complete this year’s survey. Your input does make a difference.

Thank you.

Jeanna Barnard, FACHE
President, ACHE-SETC

Proud Recipient of ACHE 2017 Award for Chapter Distinction

During the March 2017 ACHE Congress ACHE-SETC was presented an Award of Chapter Distinction from the ACHE Chapter Management and Awards Program. This program was established to “ensure the delivery of high-quality services to ACHE members and other healthcare executives at the local level. ACHE designed this program to provide chapter performance incentives and acknowledge outstanding accomplishments based on objectively measured results”.  The award performance standards on which the awards are based are as follows:

Education and Networking Performance

This measure is a simple calculation of indexed attendee hours, which are programming hours multiplied by the number of attendees for each event divided by total chapter membership at the beginning of the current year.

Chapters must provide at least 13.4 hours of chapter event programming per chapter member.* ACHE-SETC provided 23.3 hours of chapter event programming per chapter member.

Net Membership Growth

Net membership growth is measured by the percentage difference between the total number of ACHE-affiliated chapter members in all membership categories at the beginning of the year and at the end of the year.

Chapters must have a net membership growth of 9.6 percent. *

Level of Member Satisfaction

Each chapter must have a top-ranking level of member satisfaction.
Chapters must receive 4.0 or higher on a five-point scale in chapter member satisfaction. *

ACHE-SETC received 4.0 in chapter member satisfaction.

Advancement of Eligible Members

Advancement of eligible members is measured by the percentage of the eligible pool of members affiliated with the chapter who advance to Fellow or pass the Board of Governors Exam each year.

A Chapter must advance a number greater than or equal to 9.2 percent of the chapter members eligible to advance at the beginning of the year.*

President’s Welcome Letter – 2017

WELCOME to the website of the American College of Healthcare Executives – SouthEastTexasChapter (ACHE-SETC). As your 2017 Chapter President, I am excited about the privilege of serving for a premier organization for healthcare professionals in southeast Texas with membership of almost 1,600!  Whether you are an ACHE member or not, I believe you will find that ACHE-SETC provides many opportunities that will be of interest to you. Excellent resources are available at your fingertips when you make the most of this website for learning what’s going on in our region.

Before we fully wrap up 2016, I want to thank Jack Buckley for his strong leadership as last year’s Chapter President.  The chapter certainly grew and improved with Jack at the helm.

As our nation moves forward with new leadership, this is an era of a mandate for change at various levels. Challenges facing the nation and the delivery of healthcare in the months ahead will set the stage for how we care for our patients. Quality and performance improvement initiatives continue to drive significant changes in our national healthcare system. As professionals, I believe we have an excellent opportunity to collectively make a profound difference in the services we provide, from this point forward. I hope you will join me in helping to make that difference!

In alignment with making a difference in patient services, I have chosen the Chapter’s theme for this year’s ACHE-SETC quarterly educational programs as, “Driving Patient Experience through Quality and Efficiency”.  As a hospital CEO, I have a passion for striving to improve patient experience beyond clinical care and it starts with understanding the journey from the patient’s point of view.  As an example, our first quarterly educational session speaker will provide an overview of his family’s experience from the perspective of the patient.  I have had the privilege of listening to Armando Nahum’s presentation, at an HCA conference last year. It is a heartbreaking story of a husband and father who had three members of his family suffer from a hospital acquired infection in three different hospitals in three different states in 10 months.  Unfortunately, this sad story culminates with the death of his son, Josh. I urge you not to miss attending this event on Feb. 23.  You can register by clicking here.

If you are currently a member of ACHE national (in existence for 84 years!), thank you for making that decision to join a highly respected organization of over 40,000 members.  If you are a healthcare professional and have not yet joined ACHE, I encourage you to do so by applying on line by clicking on this link:   www.ache.org.

Once you become a member of ACHE, you automatically become a member of your local chapter (ACHE-SETC). Annual membership dues for ACHE national are $150/year for the first 2 years.  For years 3 through 5 dues are $250 and after 5 years $325.

As a member of ACHE-SETC some of the benefits you can experience are:

• Discounted member pricing for various events throughout the year
• Top-notch, cutting-edge educational programs
• Major networking opportunities
• Access to numerous resources to help you manage your career development
• And much more!

I look forward to the opportunity to meet you at one of our events.

Sincerely,

Jeanna

Jeanna L. Barnard, FACHE
ACHE-SETC President
CEO, HCA Bayshore Medical Center, Pasadena, TX
713-359-1001

Regent’s Winter 2017 Message

Hello Southeast Texas Colleagues,

Hopefully you all had an opportunity to spend quality time with family and friends during the holidays and ready to experience another new year.

Special thanks to Jack Buckley for serving as Chapter President last year. 2016 was highly successful for the Chapter, due to his superb leadership. Congratulations to incoming Chapter President, Jeanna Barnard (CEO, Bayshore Medical Center). She has been hard at work planning some great quarterly educational sessions and has identified the Chapter’s theme for the year as “Driving Patient Experience through Quality and Efficiency”.  I have had the privilege knowing and working with Jeanna for many years, and have no doubt she will also do a great job leading our chapter. Please join me in supporting Jeanna this year as she leads the Chapter.

Below are some important dates/details that have been confirmed, that you may want to add to your calendar. The complete calendar of ACHE-SETC 2017 events will be available on the website (www.ache-setc.org) very soon.

SAVE-THE-DATES:

Thurs., Feb. 23, 6:45 AM – 9:15 AM – First Quarter Educational Session

The Junior League of Houston Ballroom (Free parking) 1811 Briar Oaks Lane Houston, Texas 77027

Topic:  “Hospital Associated Infections: The Perfect Storm”

Speaker: Armando Nahum, Co-Founder/CEO, Safe Care Campaign

Mon. – Sat., June, 19 – 24   15^th Annual Summer Conference – Disparities in Health in America

Texas Woman’s University, 6700 Fannin St., Houston, TX 77030

Thurs. Aug. 31, 5:30 PM – 8:00 PM   “What’s Up, Boss”? The Junior League of Houston

Fri., Sept. 29, 12 Noon   17^th Annual SETC Charity Golf Tournament, Tour 18 Golf Club, Humble, TX

Wed. & Thurs., Oct. 11 – Oct. 12,   7:00 AM – 5:00 PM SETC Annual Healthcare Leadership Conf.

Rice Bioscience Research Collaborative, University & Main, Texas Medical Center

This two-day conference is another opportunity for ACHE members to earn 12.0 hours of ACHE Face-to-Face CEUs and several hours of ACHE Qualified Education CEUs.

Thank you for your continued support of ACHE-SETC.  I look forward to seeing many of you at our upcoming quarterly breakfast session.

All the best,

Todd Caliva, FACHE

Regent for Texas – South East

Chief Executive Officer, Clear Lake Regional Medical Center

Todd.Caliva@HCAHealthcare.com

281.338.3110

Regent’s Fall 2016 Message

Hello Southeast Texas colleagues,

I hope everyone is looking forward to the holiday season; this is always one of my favorite times of the year. I hope you all get to spend some quality time with friends and family.

We had a great leadership conference in Chicago in September, and I am really excited with where our chapter is heading.

Upcoming Events:

November 17, 8 a.m. – 5 p.m., Thursday, 2016 Healthcare Symposium (SETC, HFMA, MGMA, CPA Society) at Norris Conference Center, 816 Town & Country Blvd. Suite 210, Houston, Texas 77024
An annual collaborative event at least 3.0 of ACHE Face-to-Face CEUs.

A friendly reminder: we have postponed our annual golf tournament to April 2017, more information to come.

October 11-12, 2017 – SAVE-the-DATE! Mark your calendar to join your colleagues for another year of cutting-edge topics at the Chapter’s Annual Healthcare Leadership Conference in the Rice Bioscience Research Collaborative on the corner of Main and University, Texas Medical Center. Earn 12 hours of ACHE Face-to-Face CEUs. This annual event “is more than just a conference; it’s an opportunity to invest in an exchange of knowledge that may make a difference in your career growth and/or professional performance.”

Again, I want to thank everyone for your continued support of our chapter.

Happy holidays,

Todd Caliva
Regent for Texas – Southeast
Chief Executive Officer
West Houston Medical Center

Regent’s Spring 2016 Message

Greetings Texas-Southeast colleagues,

Hope everyone has had a wonderful summer break and able to spend quality time with your family and friends.

Recently we’ve had a couple of very successful events. A few highlights are as follows:

The 14th Annual Disparities in Health in America summer workshop held on June 20-25, developed by Executive Director of HDEART, Dr. Lovell A. Jones, was the most successful workshop to date. ACHE-SETC participated and co-sponsored this 6-day workshop which hosted a record attendance of more than 500 individuals who attended the workshop either in person or via streaming.

Our Third Quarter Breakfast Session held on August 4 offered ACHE members and guests an opportunity to enjoy a presentation by Dan Clarin, Senior Vice President, Kaufman Hall’s Strategic and Financial Planning practice, on “How to Develop a Successful Retail Healthcare Strategy.” It was an interesting topic with an audience of over 200.

The Golf Tournament Committee has rescheduled the SouthEastTexas Chapter Annual golf tournament for April 2017. More information will be announced as soon as details have been finalized.

All the best,

Todd Caliva
Regent for Texas – Southeast
Chief Executive Officer
West Houston Medical Center

President’s Blog-Fall 2016

Several thoughts I would like to share with you:

2016 ACHE Member Needs Survey

Your votes are in, following the ACHE 2016 Member Needs Survey conducted in May. Thank you for taking the time to respond to this important survey. Great news is that our Chapter had a 13 % increase in the number of affiliates participating in this year’s survey.

The preliminary results show improvement over the 2015 survey in a number of areas and show that we ranked better in many areas of interest to our affiliates than other chapters on a national comparative basis. Thank you for the good news.

We showed gains in the familiarity with our Chapter’s activities and services; meeting attendance; satisfaction with meetings and events and in this area ranked better than the mean of the results of all other chapters.

Your scores indicated general endorsement of the career assistance services of the Chapter. You recommended continuing to work on several areas: Newsletter; Website; Career development services; and Fellow advancement services.

We will review details of the results of the survey at the next Board meeting (October 20) and brief you at our November 10 Quarterly Breakfast Education session on some of the ideas generated.

Our next Quarterly Breakfast Education session, November 10, at the Houston Junior League Building, will feature two special programs:

A. Our friend, colleague and favorite son, Chuck Stokes, FACHE, Chief Operating Officer of the Memorial Hermann Health System, and incoming Chairman of the American College of HealthCare Executives, will provide an update on the state of the ACHE and be with us as part of the College’s continuing efforts to get the Chairman Officers with the Affiliates throughout the country.

B. Also joining us will be Ted Shaw, President of the Texas Hospital Association. Ted will be giving us one of the first glimpses into the expected impact of the 2016 National Election results from the November 8 elections. The first post mortem we will have a chance to receive focusing on healthcare issues of concern to us all.

Be sure to encourage your family, your employees, and friends to vote in the November 8 elections!

Chapter Board Member Election

Your Board’s Vice President, Jeanna Barnard, CEO of Bayshore Medical Center, Pasadena, will be leading us through the election of five new Board members for three-year terms; one Board member to fill a vacancy for a one-year term; and the new Vice-President of the Chapter Board at our Quarterly Breakfast Education session on November 10.   Watch for Jeanna’s update to you with the Nominating Committee’s recommendations of these important nominations to lead your Board through 2017 shortly.

Warmest Regards,

Jack Buckley, FACHE
President, ACHE-SETC Chapter
Executive-in-Residence, Texas A&M MHA Program
(o) 979.436.9432
(c) 979.820.0692
(e) buckley@sph.tamhsc.edu

President’s Blog-Summer 2016

Annually, it is appropriate to honor those who have provided significant service for our professional association and our field of endeavor. Please join us for our 3^rd Quarter Educational Session, August 4^th , when we will honor 10 of our colleagues for their service to the field and to our College. A special thank you to our colleague and friend, Adam Walmus, FACHE, immediate past Director of the Michael E. DeBakey Veterans Affairs Medical Center, as he announced his retirement this past May. Adam has served our Board well since 2010 and we take this opportunity to thank him for his service, support and friendship to his colleagues in the ACHE-SETC and the entire VA system.

Several months ago our chapter began the process of formally pursuing collaborative agreements with other diverse professional associations (Latino Healthcare Executives, Asian Healthcare Leaders Forum, Rainbow Healthcare Leaders, and the National Association of Health Service Executives) to expand leadership opportunities for minorities in health services management. We are looking forward to embracing the ideas and values these leaders will bring as we work towards further awareness and accepting differences. In addition, the Chapter continues to enthusiastically support the efforts to eliminate healthcare disparities through supporting the annual HDEART program with our active engagement of providing educational programming each year.

To all those who participated in the ACHE Member Survey last month, thank you! ACHE will provide the results of the survey to all the chapters in September. We look forward to reviewing your suggestions and creating new opportunities for assisting each of you to help develop your roles more fully.

Warmest Regards,

Jack Buckley, FACHE
President, ACHE-SETC Chapter
Executive-in-Residence, Texas A&M MHA Program
(o) 979.436.9432
(c) 979.820.0692
(e) buckley@sph.tamhsc.edu

Regent’s Summer 2016 Message

Greetings Texas-Southeast colleagues,

It is truly a great privilege to have been nominated and selected to serve as the interim Regent for the American College of Healthcare Executives (ACHE) Texas-Southeast region. I would like to extend my wishes for continued success to Jessie L. Tucker III, PhD, FACHE and his family in his new role at Robert Wood Johnson University Hospital in New Jersey. I have known Jessie for several years and appreciate his support and leadership to the healthcare community and his many contributions to the ACHE-SouthEast Texas Chapter (ACHE-SETC). Thank you so much for all you’ve done, Jessie.

To share with you some of my personal and professional history, I was born and raised in Houston, and have worked for Hospital Corporation of America (HCA) for 24 years. I currently serve as the CEO of West Houston Medical Center and have been CEO here for the last 10 years. I have been involved with ACHE for many years and served as president of the ACHE-SETC in 2011, as well as served on the board for many years. I currently serve as the President of the Educational Foundation of the Southeast Texas Chapter. The Foundation of the SETC is a non-profit, charitable organization committed to developing, promoting and providing healthcare leadership and management educational programs to support the ACHE-SETC. I am active in several local chambers and sit on the board of the Houston West Chamber of Commerce. I am excited for the future opportunities that are possible for our region/chapter and look forward to serving you all as the Texas – Southeast interim Regent.

A special warm welcome to all our new members; I encourage your participation in all of the chapter events. These events provide an opportunity to learn from seasoned professionals and reinforce existing relationships among your colleagues, as well as a chance to develop new contacts.

Again, I look forward to working with you as the interim Regent. If I have not had a chance to meet you please say hello at our next event. If there is ever anything I can do to provide you with assistance, please don’t hesitate to contact me.

Upcoming Events:
June 20 thru 25, 2016: 14th Annual Summer Workshop/Course Disparities in Health in America, University of Houston-Downtown, The Wilhelmina Cullen Robertson Auditorium (A350).

August 4, 2016: 3rd Quarter Educational Breakfast Session “How to Develop a Successful Retail Healthcare Strategy,” The Junior League of Houston Ballroom, Houston, Texas, https://ache-setc.org/

June 21, 2016 11:00 a.m. – 1:00 p.m. – LUNCH SERVED – ACHE Face-to-Face (1.5 hours CEUs) Panel Discussion, “Innovations in Medicine and Healthcare”, Tomball Regional Hospital, Tomball, Texas

All the best,

Todd Caliva
Regent for Texas – Southeast
Chief Executive Officer
West Houston Medical Center