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Regent’s Message December 2017

Message from Your ACHE Regent

December 2017

Hello Southeast Texas Colleagues,

I want to take this time to extend my well wishes to everyone while we recover from Hurricane Harvey. I know many of you were very involved within your own facilities ensuring that patients were well taken care of throughout the entire storm. It made me very proud to be a part of the profession we have all chosen; to put our patients first and ensure their safety and well-being come first. I will continue to keep all of you in my thoughts and prayers. I wish everyone speedy recoveries.

I hope that many of you have had the opportunity to attend one of our breakfast sessions this year. I have been very impressed with the quality of our speakers and the message they all send to all of us as caregivers. To recap our year, we had Armando Nahum talk with us about hospital associated infections, Dr. Benjamin Chu spoke with us about Memorial Hermann Health System, Dr. Jonathan Perlin, MD, PhD spoke with us about HCA Healthcare and Dr. Tejal Gandhi spoke with us about the National Patient Safety Foundation.

In addition to our breakfast sessions, I hope many of you had the opportunity to attend our annual healthcare leadership conference last month. It turned out to be a great event and I would like to thank Don Gibson, Tyra Barge, Cescely Smith and the many volunteers that help make the conference a success. This was our fifth annual conference, and I am hopeful that everyone has enjoyed this educational opportunity at such an affordable price.

I want to take this opportunity to thank Jeanna Bamburg, our 2017 Chapter President, for her leadership and commitment to our chapter. Thank you so much, Jeanna! I would also like to welcome Paul O’ Sullivan as our incoming President of 2018. Paul and Memorial Hermann have been highly supportive of ACHE-SETC over the years and we look forward to Paul’s leadership next year.

Thank you all for your continued support of our chapter and in making this a very successful year. I hope you have a wonderful holiday season and spend quality time with family and friends.

Save-the-Dates for the Following Upcoming 2018 Events:

Monday, Feb. 5th 1:30pm – 5:00pm – Texas Hospital Association Pre-Conference – ACHE-SETC

Marriott Marquis Hotel, Downtown.  Conducting two ACHE F2F panel discussions. 3.0 CEUs:

  • “Successfully Leading Change in Healthcare Organizations”, 1:30pm – 3:00pm; and
  • “Using the Baldrige Criteria to Improve Your Organization’s Performance and Quality”, 3:30pm – 5:00pm

Main Conference Days: Tuesday, Feb. 6th and Wednesday, Feb. 7th

Thursday, Feb. 8, 6:45am – 9:15am, First Quarter Educational (Breakfast) Session – The Junior League of Houston Ballroom, 1811 Briar Oaks Lane, Houston, Texas 77027. Topic: Guest Speaker TBA

Thursday, April 5, 5:45pm – 8:15pm, “What’s Up, Boss?” – Location Pending

Friday, April 13, Registration 12 Noon – Tee Time 1:30pm – SETC Annual Golf Tournament – Tour 18 Golf Club, Humble, TX

Thursday, May 24, 5:45am – 8:15am, Second Quarter Educational (Breakfast) Session – The Junior League of Houston Ballroom, 1811 Briar Oaks Lane, Houston, Texas 77027. Topic: Guest Speaker TBA

Thursday, August 9, 5:45am – 8:15am, Third Quarter Educational (Breakfast) Session – The Junior League of Houston Ballroom, 1811 Briar Oaks Lane, Houston, Texas 77027. Topic: Guest Speaker TBA

Wednesday/Thursday, Oct. 10-11 – SETC Annual Healthcare Leadership Conference, Rice Bioscience Research Collaborative, Texas Medical Center.

Thursday November 8, 5:45am – 8:15am, Fourth Quarter Educational (Breakfast) Session – The Junior League of Houston Ballroom, 1811 Briar Oaks Lane, Houston, Texas 77027. Topic: Guest Speaker TBA

All the best,

Todd Caliva, FACHE
Regent – Southeast Texas Region
CEO, Clear Lake Regional Medical Center


2017 Chapter Member Needs Survey – Email Notice from ACHE Begins May 8

The 2017 Chapter Member Needs Survey will be sent May 8–26 via email to all ACHE members who have been chapter members for more than one year. The survey was developed and will be administered by ACHE’s Division of Member Services, Research. Results will be available by September and shared at the Chapter Leaders Conference, Sept. 18–19 in Rosemont, Ill.

The 2017 survey asks about your familiarity and satisfaction with your chapter and also focuses on the chapter’s events and volunteer opportunities.

As your chapter president, I encourage you to respond to the survey so the results are as representative as possible. Based on our members’ participation for 2016 the results were greatly appreciated. Please take the time to complete this year’s survey. Your input does make a difference.

Thank you.

jeanna barnard

Jeanna Barnard, FACHE
President, ACHE-SETC

Proud Recipient of ACHE 2017 Award for Chapter Distinction

Chapter_2017_distinctionDuring the March 2017 ACHE Congress ACHE-SETC was presented an Award of Chapter Distinction from the ACHE Chapter Management and Awards Program. This program was established to “ensure the delivery of high-quality services to ACHE members and other healthcare executives at the local level. ACHE designed this program to provide chapter performance incentives and acknowledge outstanding accomplishments based on objectively measured results”.  The award performance standards on which the awards are based are as follows:

Education and Networking Performance

This measure is a simple calculation of indexed attendee hours, which are programming hours multiplied by the number of attendees for each event divided by total chapter membership at the beginning of the current year.

Chapters must provide at least 13.4 hours of chapter event programming per chapter member.* ACHE-SETC provided 23.3 hours of chapter event programming per chapter member.

Net Membership Growth

Net membership growth is measured by the percentage difference between the total number of ACHE-affiliated chapter members in all membership categories at the beginning of the year and at the end of the year.

Chapters must have a net membership growth of 9.6 percent. *

Level of Member Satisfaction

Each chapter must have a top-ranking level of member satisfaction.
Chapters must receive 4.0 or higher on a five-point scale in chapter member satisfaction. *

ACHE-SETC received 4.0 in chapter member satisfaction.

Advancement of Eligible Members

Advancement of eligible members is measured by the percentage of the eligible pool of members affiliated with the chapter who advance to Fellow or pass the Board of Governors Exam each year.

A Chapter must advance a number greater than or equal to 9.2 percent of the chapter members eligible to advance at the beginning of the year.*

Award of Chapter Merit Awarded to all chapters that meet one of the four performance standards.
Award of Chapter Distinction Awarded to all chapters that meet two of the four performance standards.
Award for Chapter Excellence Awarded to all chapters that meet three of the four performance standards.
Board of Governors Award Awarded to all chapters that meet all four of the performance standards

ACHE Mentorship Announcement

Dear ACHE-SETC Affiliates,

ACHE national recognizes the importance of providing resources for the healthcare student and the early careerist. ACHE has developed a myriad of leadership development programs, self-assessment tools, resume tools, job search essentials, networking resources and mentorship programs to accommodate healthcare leaders across the entire spectrum.

Ashley McClellan

Ashley McClellan

I am excited to welcome Ashley McClellan as the Chair of the ACHE-SETC Mentorship Committee. Ashley serves as the Chief Executive Officer at The Woman’s Hospital of Texas. Previously, Ashley served as the CEO of Medical Center of Lewisville in HCA’s North Texas Division.  She joined HCA in 2006 as an Associate COO in HCA’s COO Development Program.  Ashley is a Fellow in the American College of Healthcare Executives and I know she will serve our chapter well in this new role.

ACHE-SouthEastTexasChapter always welcomes participants in its mentorship program. The purpose of the mentorship program is twofold: to assist students and early healthcare careerists in their growth and development; to give mentors, a satisfying and enriching relationship in which to share their wisdom, insights, and experiences.

Criteria for mentor participation:

  • Membership in ACHE and a current member of the SouthEastTexasChapter with
  • A position as Vice-President, Sr. Executive, or Director in his/her organization OR
  • Minimum of five years of Healthcare Management experience with ACHE Fellow status.
  • Willingness to help develop students or early healthcare careerists.

Criteria for mentee participation:

  • Student Associate membership status /current member of the SouthEastTexasChapter.
  • Less than five years of healthcare management experience.
  • Willingness to develop professionally.

Participants have the option of selecting the duration of their mentoring relationship:

Mentorship Timeframe Meeting Suggestions
4 Months 2 meetings per month (recommended)
6 months 1 or 2 meetings per month (as needed)
12 Months 1 meeting per month

If interested, please complete the Mentor-Mentee Questionnaire Form and send to Representatives from the Mentorship Committee will follow up with you to match you with your mentor or mentee.

Also below are Mentor and Mentee manuals, resources for use during the mentorship.

Mentor Information

Mentee Information


Jeanna Barnard, FACHE

President, ACHE-SouthEastTexasChapter

President’s Welcome Letter – 2017

jeanna barnardWELCOME to the website of the American College of Healthcare Executives – SouthEastTexasChapter (ACHE-SETC). As your 2017 Chapter President, I am excited about the privilege of serving for a premier organization for healthcare professionals in southeast Texas with membership of almost 1,600!  Whether you are an ACHE member or not, I believe you will find that ACHE-SETC provides many opportunities that will be of interest to you. Excellent resources are available at your fingertips when you make the most of this website for learning what’s going on in our region.

Before we fully wrap up 2016, I want to thank Jack Buckley for his strong leadership as last year’s Chapter President.  The chapter certainly grew and improved with Jack at the helm.

As our nation moves forward with new leadership, this is an era of a mandate for change at various levels. Challenges facing the nation and the delivery of healthcare in the months ahead will set the stage for how we care for our patients. Quality and performance improvement initiatives continue to drive significant changes in our national healthcare system. As professionals, I believe we have an excellent opportunity to collectively make a profound difference in the services we provide, from this point forward. I hope you will join me in helping to make that difference!

In alignment with making a difference in patient services, I have chosen the Chapter’s theme for this year’s ACHE-SETC quarterly educational programs as, “Driving Patient Experience through Quality and Efficiency”.  As a hospital CEO, I have a passion for striving to improve patient experience beyond clinical care and it starts with understanding the journey from the patient’s point of view.  As an example, our first quarterly educational session speaker will provide an overview of his family’s experience from the perspective of the patient.  I have had the privilege of listening to Armando Nahum’s presentation, at an HCA conference last year. It is a heartbreaking story of a husband and father who had three members of his family suffer from a hospital acquired infection in three different hospitals in three different states in 10 months.  Unfortunately, this sad story culminates with the death of his son, Josh. I urge you not to miss attending this event on Feb. 23.  You can register by clicking here.

If you are currently a member of ACHE national (in existence for 84 years!), thank you for making that decision to join a highly respected organization of over 40,000 members.  If you are a healthcare professional and have not yet joined ACHE, I encourage you to do so by applying on line by clicking on this link:

Once you become a member of ACHE, you automatically become a member of your local chapter (ACHE-SETC). Annual membership dues for ACHE national are $150/year for the first 2 years.  For years 3 through 5 dues are $250 and after 5 years $325.

As a member of ACHE-SETC some of the benefits you can experience are:

  • Discounted member pricing for various events throughout the year
  • Top-notch, cutting-edge educational programs
  • Major networking opportunities
  • Access to numerous resources to help you manage your career development
  • And much more!

I look forward to the opportunity to meet you at one of our events.



Jeanna L. Bamburg, FACHE
ACHE-SETC President
CEO, HCA Bayshore Medical Center, Pasadena, TX


Regent’s Winter 2017 Message

Hello Southeast Texas Colleagues,

Hopefully you all had an opportunity to spend quality time with family and friends during the holidays and ready to experience another new year.

Special thanks to Jack Buckley for serving as Chapter President last year. 2016 was highly successful for the Chapter, due to his superb leadership. Congratulations to incoming Chapter President, Jeanna Barnard (CEO, Bayshore Medical Center). She has been hard at work planning some great quarterly educational sessions and has identified the Chapter’s theme for the year as “Driving Patient Experience through Quality and Efficiency”.  I have had the privilege knowing and working with Jeanna for many years, and have no doubt she will also do a great job leading our chapter. Please join me in supporting Jeanna this year as she leads the Chapter.

Below are some important dates/details that have been confirmed, that you may want to add to your calendar. The complete calendar of ACHE-SETC 2017 events will be available on the website ( very soon.


Thurs., Feb. 23, 6:45 AM – 9:15 AM – First Quarter Educational Session

The Junior League of Houston Ballroom (Free parking) 1811 Briar Oaks Lane Houston, Texas 77027

Topic:  “Hospital Associated Infections: The Perfect Storm

Speaker: Armando Nahum, Co-Founder/CEO, Safe Care Campaign

Mon. – Sat., June, 19 – 24   15th Annual Summer Conference – Disparities in Health in America

Texas Woman’s University, 6700 Fannin St., Houston, TX 77030

Thurs. Aug. 31, 5:30 PM – 8:00 PM   “What’s Up, Boss”? The Junior League of Houston

Fri., Sept. 29, 12 Noon   17th Annual SETC Charity Golf Tournament, Tour 18 Golf Club, Humble, TX

Wed. & Thurs., Oct. 11 – Oct. 12,   7:00 AM – 5:00 PM SETC Annual Healthcare Leadership Conf.

Rice Bioscience Research Collaborative, University & Main, Texas Medical Center

This two-day conference is another opportunity for ACHE members to earn 12.0 hours of ACHE Face-to-Face CEUs and several hours of ACHE Qualified Education CEUs.

Thank you for your continued support of ACHE-SETC.  I look forward to seeing many of you at our upcoming quarterly breakfast session.

All the best,

Todd Caliva, FACHE

Regent for Texas – South East

Chief Executive Officer, Clear Lake Regional Medical Center



#123forEquity Pledge Campaign!

ACHE-SETC Board of Directors Endorse the National Call to Action to Eliminate HealthCare Disparities!

ACHE- SouthEastTexasChapter leadership joins the American College of Healthcare Executives, the American Hospital Association, Association of American Medical Colleges, the Catholic Health Association of the United States and others to Take the Pledge to Act to Eliminate Health Care Disparities.  The focus is on making progress in three areas that provide the greatest opportunities for organizations to increase the equity of care they deliver:

1)      Increase the collection and use of race, ethnicity and language preference data;

2)      Increase cultural competency training; and

3)      Increase diversity in leadership and governance.

ACHE-SETC supports the challenge for every organizational leader to commit to the following:

1.      TAKE THE PLEDGE – Pledge to achieve the three areas of the Call to Action within the next 12 months.

2.      TAKE ACTION – Implement strategies that are reflected in your strategic plan and supported by your board and leadership.

3.      TELL OTHERS – Achieve the goals and be recognized.

CLICK HERE for ACHE-SETC Board Endorsement Letter for #123forEquity Pledge and details from the American Hospital Association on how to help accelerate the elimination of healthcare disparities.

Regent’s Fall 2016 Message

Hello Southeast Texas colleagues,

I hope everyone is looking forward to the holiday season; this is always one of my favorite times of the year. I hope you all get to spend some quality time with friends and family.

We had a great leadership conference in Chicago in September, and I am really excited with where our chapter is heading.

Upcoming Events:

November 17, 8 a.m. – 5 p.m., Thursday, 2016 Healthcare Symposium (SETC, HFMA, MGMA, CPA Society) at Norris Conference Center, 816 Town & Country Blvd. Suite 210, Houston, Texas 77024
An annual collaborative event at least 3.0 of ACHE Face-to-Face CEUs.

A friendly reminder: we have postponed our annual golf tournament to April 2017, more information to come.

October 11-12, 2017 – SAVE-the-DATE! Mark your calendar to join your colleagues for another year of cutting-edge topics at the Chapter’s Annual Healthcare Leadership Conference in the Rice Bioscience Research Collaborative on the corner of Main and University, Texas Medical Center. Earn 12 hours of ACHE Face-to-Face CEUs. This annual event “is more than just a conference; it’s an opportunity to invest in an exchange of knowledge that may make a difference in your career growth and/or professional performance.”

Again, I want to thank everyone for your continued support of our chapter.


Happy holidays,


Todd Caliva
Regent for Texas – Southeast
Chief Executive Officer
West Houston Medical Center

Regent’s Spring 2016 Message

Greetings Texas-Southeast colleagues,

Hope everyone has had a wonderful summer break and able to spend quality time with your family and friends.

Recently we’ve had a couple of very successful events. A few highlights are as follows:

The 14th Annual Disparities in Health in America summer workshop held on June 20-25, developed by Executive Director of HDEART, Dr. Lovell A. Jones, was the most successful workshop to date. ACHE-SETC participated and co-sponsored this 6-day workshop which hosted a record attendance of more than 500 individuals who attended the workshop either in person or via streaming.

Our Third Quarter Breakfast Session held on August 4 offered ACHE members and guests an opportunity to enjoy a presentation by Dan Clarin, Senior Vice President, Kaufman Hall’s Strategic and Financial Planning practice, on “How to Develop a Successful Retail Healthcare Strategy.” It was an interesting topic with an audience of over 200.

The Golf Tournament Committee has rescheduled the SouthEastTexas Chapter Annual golf tournament for April 2017. More information will be announced as soon as details have been finalized.


All the best,


Todd Caliva
Regent for Texas – Southeast
Chief Executive Officer
West Houston Medical Center

President’s Blog-Fall 2016

Several thoughts I would like to share with you:

2016 ACHE Member Needs Survey

Your votes are in, following the ACHE 2016 Member Needs Survey conducted in May. Thank you for taking the time to respond to this important survey. Great news is that our Chapter had a 13 % increase in the number of affiliates participating in this year’s survey.

The preliminary results show improvement over the 2015 survey in a number of areas and show that we ranked better in many areas of interest to our affiliates than other chapters on a national comparative basis. Thank you for the good news.

We showed gains in the familiarity with our Chapter’s activities and services; meeting attendance; satisfaction with meetings and events and in this area ranked better than the mean of the results of all other chapters.

Your scores indicated general endorsement of the career assistance services of the Chapter. You recommended continuing to work on several areas: Newsletter; Website; Career development services; and Fellow advancement services.

We will review details of the results of the survey at the next Board meeting (October 20) and brief you at our November 10 Quarterly Breakfast Education session on some of the ideas generated.

Our next Quarterly Breakfast Education session, November 10, at the Houston Junior League Building, will feature two special programs:

A. Our friend, colleague and favorite son, Chuck Stokes, FACHE, Chief Operating Officer of the Memorial Hermann Health System, and incoming Chairman of the American College of HealthCare Executives, will provide an update on the state of the ACHE and be with us as part of the College’s continuing efforts to get the Chairman Officers with the Affiliates throughout the country.

B. Also joining us will be Ted Shaw, President of the Texas Hospital Association. Ted will be giving us one of the first glimpses into the expected impact of the 2016 National Election results from the November 8 elections. The first post mortem we will have a chance to receive focusing on healthcare issues of concern to us all.

Be sure to encourage your family, your employees, and friends to vote in the November 8 elections!

Chapter Board Member Election

Your Board’s Vice President, Jeanna Barnard, CEO of Bayshore Medical Center, Pasadena, will be leading us through the election of five new Board members for three-year terms; one Board member to fill a vacancy for a one-year term; and the new Vice-President of the Chapter Board at our Quarterly Breakfast Education session on November 10.   Watch for Jeanna’s update to you with the Nominating Committee’s recommendations of these important nominations to lead your Board through 2017 shortly.

Warmest Regards,

Jack Buckley, FACHE
President, ACHE-SETC Chapter
Executive-in-Residence, Texas A&M MHA Program
(o) 979.436.9432
(c) 979.820.0692