ACHE Credits

Leaders carry broad and complex responsibilities in healthcare but when we think about the impact that a single role can have on the trajectory of an organization, no leadership responsibility is more important than that of developing and mentoring people. During this workshop, participants will gain a solid framework and philosophy for understanding and implementing practices to improve staff engagement, teamwork and performance management.

As the U.S. healthcare system undergoes profound transformation, healthcare leaders must adapt and evolve amidst their changing realities. This seminar will provide attendees with the ability to make solid decisions and optimize strategic changes when faced with uncertainty.

Why do some professionals seem to get away with bad behavior? Everyday civility is more than being nice. It’s about evidence-based practices that make a difference in patient safety, team performance and the bottom line. Dozens of strategies will help you promote respectful engagement and uphold The Joint Commission standards to address disruptive, toxic behaviors.