Virtual Interactive Credit

As the U.S. healthcare system undergoes profound transformation, healthcare leaders must adapt and evolve amidst their changing realities. This seminar will provide attendees with the ability to make solid decisions and optimize strategic changes when faced with uncertainty.

Why do some professionals seem to get away with bad behavior? Everyday civility is more than being nice. It’s about evidence-based practices that make a difference in patient safety, team performance and the bottom line. Dozens of strategies will help you promote respectful engagement and uphold The Joint Commission standards to address disruptive, toxic behaviors.