Tell us about your background.
My first career was in nursing. I was a critical care nurse working at the bedside for approximately 10 years. I pursued a career in leadership to develop a department where staff really enjoyed working and there would be a wait list to work in my department. I accomplished this goal and was identified for promotions.
What led you to a career in healthcare?
My parents supported me and my siblings in pursuing a profession in healthcare as it’s a well-respected profession, allowing you to build great relationships. In addition, supporting people is something that I really enjoy doing.
What do you like to do in your free time?
I truly enjoy my time away from work where I can recharge and be at my best for those that I work with. My free time is spent with my wife and daughters(3). I enjoy long distance cycling, my goal is 10,000 miles in a calendar year. I believe I can accomplish this goal in 2022.
What was the best piece of advice that you received from a mentor throughout your administrative career?
Put people and patients first and always do the right thing for those around you. The rest will fall into place.
What is your hope for the future of healthcare?
Providing exceptional healthcare to all. I hope patients will benefit from the competitive nature of healthcare. By always raising the bar, we will increase benefit to patients.
What is the biggest challenge that you face as a healthcare leader?
The recruitment and retention of top talent. The Houston healthcare landscape is very competitive. In addition, burnout of front line staff is a real challenge. Hospitals focusing on and improving burnout will greatly benefit by attracting top talent, which will result in exceptional service to our patients.
What additional advice would you give an early careerist who would like to become a healthcare leader, like yourself?
Operate with humility. As a leader, when your team succeeds, you have succeeded. Recognition comes to those that recognize others. Never forget that healthcare is a team sport and without the people we serve and the relationships we build, we cannot accomplish our goals on our own. Stand firm in your morals and ethics and ensure your decisions as a leader meet your standards of integrity so you can always be true to yourself.
What is your favorite part of working in healthcare?
Working with people and making a difference in people’s lives.
Interview by Laura Gomez